_Community Manager

Work with an established events team to deliver some of Europe's best-in-class tech events and grow our global community of inspiring founders.

The Opportunity

We're looking for a Community Manager to join the Founders Forum Events team and play a key role in growing and engaging our community. This permanent role is for a mid-level individual who is eager to develop their skills in tech, events, and community management.

As a Community Manager, you will work closely with our community and events teams to engage with our network of tech entrepreneurs, founders, CEOs, and investors. Your day-to-day tasks will include researching new guests for the events you manage and curating guest lists, handling event communications such as invitations, tailoring copy for different audience segments and nurture outreach, managing our database and CRM, managing the community inbox, and overseeing community operations like guest registration. You'll also be responsible for curating event marketing materials and reporting on guest data. You'll also play an integral role onsite at our events, welcoming our guests and ensuring they experience the very best of Founders Forum.

About Founders Forum Group

Founders Forum Group is a global community and group of businesses supporting entrepreneurs at every stage of their journeys. Its forums unite the world's most influential founders, investors, corporate and government leaders to tackle era-defining questions in iconic locations across the globe.

Fuelled by the connections and ideas forged at the group's flagship events, FF Group businesses support the needs of today's founders via connections (Events), services (Founders Keepers, Founders Law, Founders Makers, Miroma Founders Network, Founders HR, Founders Comms, Founders Health INDI, 01 Founders, Founders Pledge, Grip, Global Talent, Founders Match), insights & advocacy (Tech Nation Research & Insights), growth programmes (Future Fifty, Upscale, Climate, Creo, Deeptech), access to capital (Founders Factory, firstminute capital), and a newly launched venture The Longevity Show. In 2021, the group sold its innovation strategy consulting firm, Founders Intelligence, to global consultancy Accenture.

Since 2019, Founders Forum Group has partnered with Informa Tech to celebrate the strength and diversity of UK tech through London Tech Week.

In 2023, FFG acquired Tech Nation, the UK's leading growth platform for tech scaleups. Founders Forum Group continues the previously government-funded programmes centred around early-stage and scaling founders, as well as data-driven research into the UK's tech ecosystem. Tech Nation is also proudly the official endorsing body for the UK's Global Talent Visa on behalf of the Home Office.

The Role:

• Research and onboard new members to the Founders Forum community keeping our CRM data accurate and comprehensive
• Pull and compile lists of potential invitees and speakers from external networks, partner organisations and internal teams
• Curate VIP guest lists for our premium events, reviewing names in collaboration with our content and partnerships team where relevant
• Stay up to date across tech, business and political news to flag new prospects and community members
• Analyse segments of the Founders Forum database using to identify growth opportunities, leveraging tools like Pitchbook, Dealroom, our CRM, and other sources
• Build and maintain Looker dashboards, provide regular status updates, and act on various reports
• Write and adapt compelling copy for different audience segments to deploy across various platforms
• Build and manage event registration sites on Swoogo, coordinate invitations, registrations, and handle event enquiries via the team inbox
• Create community-facing event materials (e.g., FAQ webpages, guest books, event app content, name badges, seating plans)
• Act as a community ambassador onsite at various Founders Forum events, building relationships with guests in person
• Troubleshoot in real time to make sure every guest has a smooth, memorable experience
• Post-event follow-up, feedback capture, thank yous, flagging new relationships that came out of the event, building on our list of allies for future events
• Contribute ideas on engagement, new formats and ways to add value for the global Founders Forum network

This is the role for you if...

• You have a passion for technology and its broader context, including current affairs, politics, innovation, and entrepreneurship
• You're comfortable with gen AI tools and pick up new platforms quickly
• You're a highly motivated self-starter who takes ownership of projects, prioritises well under pressure and adapts fast when workflows change last minute
• You can work independently and take ownership of projects by inferring information and taking initiative
• You're great at receiving feedback and quick to action it within your workflow
• You're a team player who is happy to assist colleagues with tasks as required
• You're highly detail-oriented and capable of managing many moving parts simultaneously
• You're comfortable working independently behind-the-scenes as well as being client-facing

Requirements

• Minimum 3 years' experience in a community, events, or other relevant role
• Experience working in events, either as part of a previous role or in a dedicated events role
• Experience preparing and presenting research, reports, and data-driven insights
• Aptitude for data analysis and a natural curiosity
• Highly proficient writer with a creative knack for effective copywriting
• Cool, calm collected - you're a problem solver who immediately pivots to find solutions
• Excellent written and verbal communication skills with meticulous attention to detail
• Comfortable using AI tools like Claude to streamline day-to-day work, with a genuine interest in finding new ways AI can make our processes faster and smarter
• Highly proficient with generative AI Tools, data visualisation tools, and MS Excel/Google Sheets
• CRM experience required. Salesforce or Attio experience an asset
• Event Registration platform experience (especially Swoogo) an asset

Interview Process:

• Preliminary call
• In-person task-based interview
• Final call, meeting with the Director of Marketing

Benefits

• 25 days annual leave, additional leave between Christmas and New Years Day, and option to work remotely anywhere in the world for 3 weeks/year (1 week over Easter and 2 weeks in summer)
• Join an ambitious and passionate team with quarterly team activities, weekly lunches, office drinks, snacks and team trips
• Access to the Founders Forum Group network of businesses and wider tech ecosystem
• Mental health, wellbeing, and learning and development stipends
• Private healthcare package
• Pension contribution

The Media and Association Partnerships Manager will be responsible for international media and trade association partnerships for Gastech, an international energy event which moves location each year.

In this role you will lead in driving event growth and brand awareness through media and association partnerships. You will manage existing partner agreements by developing and fostering relationships with key personnel. You will identify new partnerships globally for our network of events.

Developing effective relationships with key industry publications and association groups is critical; without the support of this role and the partnerships created, our events would not be the successes they currently are.

Key Accountabilities:

• Advise, plan and negotiate marketing opportunities with media partners and associations through barter agreements or reduced costs to enhance awareness of the event.
• Work to engage international and national media outlets for partnerships in addition to trade media.
• Research, target and segment international and trade media and association associations to create partnerships that deliver value to the right target audience.
• Engage with the partners to create and develop new partnership marketing initiatives and offer a clearer value proposition for Gastech.,
• Coordinate and work closely with design and event marketing team to create branding and advertising materials that are on brand and deliver them on time to partners. Work with marketing executive to ensure are execution, partners to receive relevant exposure outlined on contracts before, during and after the events in return for their services.
• Identify and develop opportunities and keep track of these partners and possible events that may align with their audience.
• Work closely with content, sales and event marketing teams to create and copywrite targeted partnership materials that carry the right messaging and tone of voice
• Plan and manage the delivery of multi-channel partnership marketing campaigns across social, print, web, digital and email
• Track and analyse partnership marketing activities to ensure partnership marketing is delivering effective results
• Work with the external PR companies to ensure we maximise all contacts & opportunities and run an extensive editorial calendar throughout the year
• Ensure all contra deals are recorded on salesforce and mapped in event budgets in line with company procedure.
• Manage partner relations, including negotiating contracts, resolving conflicts, and initiating termination procedures when necessary
• Report monthly on outcomes for each media partner, create a report which is updated weekly. Produce an annual report for each of the events, showing the value of the media partnerships function. Develop a methodology to monitor and evaluate the effectiveness of each of the media partners to produce a yearly partnership strategy
• Manage sponsorship fulfilment by ensuring all contracted marketing and branding deliverables are delivered accurately and on time, working closely with sales, marketing, and design teams to provide sponsors with maximum value and visibility.
• Develop and deliver an exhibitor success programme with our Head of Marketing - Exhibitions, ensuring all exhibitors have access to marketing toolkits, guidance, and promotional opportunities to amplify their participation, and track the effectiveness of these activities.

Job Context: dmg events runs leading international energy events. Gastech is the flagship energy event organised out of the UK office, it changes location each year, moving from Asia, EMEA, Europe and USA and partnerships must reflect this change. Each partner relationship should be maintained even if we are not in their region for that event cycle/year.

Qualifications, Experience & Skills:

Minimum Experience:

2-3 years in a Partnership marketing with events or media experience
Job-Specific Skills:
- Have excellent telephone manner with partners and clients and not afraid to pick up the phone to catch up with partners or cold call prospective partners.
- Be able to build mutually beneficial relationship building, focus on the partner needs AND seek win/win agreements.
- Contract negotiation
- A fast learner who wants to understand how to plan and manage multi-channel marketing campaigns.
- Proactively develop new opportunities when approaching traditional partners – e.g. digital marketing
- Be a serial networker and social media savvy to reach and work with partners in addition to traditional communication channels.
- Experience using any of the following will be an advantage but not necessary: Salesforce or similar database systems; tracking or analytical tools such as google analytics; Monday.com
- Work closely with both sales and marketing stakeholders to ensure the team hit targets.
- An understanding of the events industry is desirable but not compulsory.

Behavioural Competencies

• Customer Focused – put the customer at the heart of everything we do
• Harding working - Strong work ethic representing our industry leading brands
• Studious - Desire to learn and embrace best practice within your discipline
• Respectful – demonstrate consistency and reliability in all areas
• Collaborative – display open communication and innovation
• Proactive – take initiative on opportunities and test your ideas
• Efficient – display excellent time management and prioritisation
• Effective – focusing on the right things at the right time to deliver the best results

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.