_Event Coordinator

Richmond Full time R116761 Are you a commercially driven event leader who thrives on shaping strategy, leading high-performing teams, and delivering exceptional customer experiences? Do you enjoy building industry communities, driving innovation, and owning the growth and success of a market-leading events portfolio? About our Team RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. 1

About the Role
We are looking for a strategic and commercially focused event leader to own the vision, performance, and growth of a portfolio of events. You will be responsible for leading high-performing teams, delivering strong commercial outcomes, and creating exceptional experiences for customers, exhibitors, and attendees. Working across a matrix organisation, you will drive innovation, business growth, customer engagement, and operational excellence while ensuring the successful delivery of events onsite. Responsibilities + Drive individual and team performance to create high performing show teams. + Own and communicate the event vision and strategy, aligning team objectives with the wider RX business vision and strategy. + Lead effectively within a matrix structure, ensuring appropriate support and resources are in place to deliver strategic goals and onsite execution. + Take full responsibility for event P&L performance, budgeting, forecasting, pricing strategies, and revenue growth. + Develop and deliver show strategies, sales and marketing plans, and new revenue streams using customer insights and market intelligence. + Build and maintain strong industry relationships, acting as the face of the events and representing RX within the market. + Drive product development initiatives, identify customer needs, and encourage continuous innovation and improvement. + Ensure exemplary onsite event delivery, including ownership of Health and Safety standards. Requirements + Demonstrated ability to lead and develop high-performing teams in a collaborative environment. + Strong commercial acumen with experience managing budgets, forecasting, pricing, and profit & loss accountability. + Ability to create and execute strategic growth plans and deliver against revenue objectives. + Strong stakeholder management skills with experience working successfully within matrix organisations. + Excellent communication skills with the ability to create clarity, influence stakeholders, and build business cases. + Experience leveraging customer insights, market analysis, and competitive intelligence to drive business decisions. + Ability to foster psychological safety, promote diversity of thought, and encourage open communication. + Strong operational focus with experience delivering complex projects or events to a high standard. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com. Critical to success will be a high level of emotional intelligence and organisational awareness to allow you to collaborate and leverage the expertise of colleagues across the company on innovative and strategic initiatives. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

(with a focus on Attendee Experience & Programme Management)The Company

A highly respected player at an international level, International Conference Services Ltd. (ICS), is a Professional Conference Organizer in business for over 50 years that works with national and international associations and organizations to host conferences, events & tradeshows. Our work is very purposeful - we are “connecting people to facilitate change in the world.”

Remote-First Work Environment
ICS employees work in a remote-first work environment. Our employees truly enjoy the flexibility that remote work brings, and we work hard as a company to stay connected through weekly all-hands meetings and annual in-person get-togethers. Remote work is an important part of our business strategy. There is an opportunity to work from our Vancouver, BC office.

The Culture
ICS operates in a true “team” environment - trust, support, and empowerment of each other are very important to our culture. We know that we work better as a team, and we regularly celebrate our collective accomplishments. We pride ourselves on being innovative, solution-oriented and are able to think outside the box, which keeps us all learning and growing as professionals together. We care deeply about creating exceptional experiences for our clients and pride ourselves on our many long-term relationships we have cultivated.

The Conference Coordinator plays a critical role in supporting conference operations through the management of scientific programs, speaker and abstract administration, attendee registration, and housing coordination. This position offers the opportunity to work closely with clients, organizing committees, speakers, delegates, exhibitors, sponsors, and hotel partners while contributing to the successful planning and delivery of international conferences.

The ideal candidate is highly organized, detail-oriented, technically proficient, and able to manage multiple priorities in a fast-paced environment while maintaining exceptional customer service and communication standards

Key Tasks & Duties
Registration & Attendee Experience
- Work closely with Project Managers to establish registration categories, rates, policies, and deadlines.
- Process delegate registrations, including attendees, exhibitors, sponsors, speakers, and committee members.
- Maintain accurate registration data and ensure conference websites and registration platforms remain current.
- Prepare attendee communications before, during, and after conferences.
- Coordinate post-conference evaluations, attendance certificates, and reporting.
- Prepare registration materials, including badges, tickets, vouchers, and participation records.
- Deliver a high level of customer service through ongoing communication with delegates and stakeholders.

Housing & Accommodation Management
• Set up and maintain housing reservation systems.
• Manage rooming lists and communicate updates to hotel partners.
• Support delegates with accommodation inquiries and related logistics.

Scientific Program & Speaker Management
• Set up and manage online systems for abstract submission, review, scheduling, and notifications.
• Coordinate communications with organizing committees, speakers, abstract presenters, and other program stakeholders.
• Manage speaker invitation processes, track responses, and coordinate speaker replacements when required.
• Collect and manage all required speaker materials and presentations.
• Support the development and publication of scientific programs across websites, mobile applications, abstract books, and printed materials.
• Coordinate onsite speaker logistics, including registration, audiovisual requirements, slide submission, and speaker ready room processes.
• Develop and manage program timelines, including abstract deadlines, speaker milestones, and key conference dates.
• Support compliance with Continuing Medical Education (CME/CPD) and accreditation requirements where applicable.

Education, Experience & Skills required
• Experience in conference, event, association, or meeting management.
• Strong project coordination and organizational skills.
• Excellent written and verbal communication skills.
• Ability to interact professionally with senior stakeholders, speakers, clients, and delegates.
• Strong technical aptitude with Microsoft Office Suite, particularly Excel.
• Demonstrated ability to learn and work with new software systems quickly.
• Exceptional attention to detail and accuracy.
• Ability to manage large volumes of communications and competing priorities.
• Strong customer service orientation and problem-solving skills.

Preferred
• Relevant education or coursework in event management, hospitality, project management, or a related field.
• Additional language skills are considered an asset.

Note
: Travel to in-person conferences in the future may be required

The Benefits of Working at ICS
- Our employees work remotely on a permanent basis.
- As an employee you are provided all hardware including company laptop, monitor, headset, mouse, keyboard, and internet-based phone
- In addition to salary, we offer a monthly work from home allowance to help cover the cost of your home internet and home office expenses
- In addition to vacation time, employees receive a paid day off on their birthday each year
- Fun in-person employee get togethers each year
- ICS prides itself in providing career development opportunities

Benefits
• Company events
• Work from home

Application question(s)
• What is your country of residence? Applicants should be located in Austria or the UK.
• Are you legally eligible to work in your country of residence?
• Do you have flexibility to work across different time zones?
• Please provide your desired salary range for the role (EUR 31,500 - EUR 34,000 for Austria or GBP 25,500 - GBP 27,000 for the UK)
• How would you manage your time and stay productive in a remote work environment?
• Annual leave
- Work from home
- Company events

EVENTS & OPERATIONS MANAGER Are you an experienced events professional with a strong background in delivering live events and managing operations?

Do you have experience sourcing venues, managing budgets, leading teams and taking ownership of multiple projects at once?

We are looking for an experienced Events & Operations Manager to take a leading role within our growing international events business.

This is a hands-on position for someone who can take responsibility, work independently and oversee both the planning and delivery of events as well as wider day-to-day company operations.

The Company TCCHE is a small international events and education company producing events with well-known authors, speakers and performers across the UK, US, Canada and other international locations.

Our work focuses particularly on personal development, consciousness, wellbeing and the bridge between science and spirituality.

We produce conferences, theatre-style speaking events, workshops, retreats and live performance events.

More information can be found at www.tcche.org .
Responsibilities Source and secure venues for events internationally, including researching suitable venues, making initial approaches, obtaining proposals and negotiating commercial terms.

Manage venue relationships from initial enquiry through contracting and event delivery.

Develop and maintain event budgets , including forecasting, supplier costs, deposits, payment schedules and final reconciliation.

Oversee the planning and execution of events from initial concept through to completion.

Manage production and logistics for conferences, theatre-style events, workshops and other live events.

Manage event timelines, operational plans and key deadlines.

Delegate work effectively and ensure projects are being completed to agreed standards and deadlines.

Assist with recruitment and management of temporary event staff and volunteers where required.

Support the general day-to-day operations of the company and help ensure systems and processes are running effectively.

Identify operational problems and implement practical solutions.

Work across departments including marketing, finance, ticketing and customer service to ensure events are delivered successfully.

Manage event stock, merchandise and associated logistics where required.

Attend events in the UK and internationally and take a senior operational role onsite.

Handle other operational and event-related responsibilities as required within a small and fast-moving company.

Requirements Strong professional background in the events industry.

Significant experience managing and delivering live events.

Experience sourcing, evaluating and negotiating with venues.

Experience creating and managing event budgets.

Experience managing suppliers and commercial relationships.

Previous managerial experience , including managing staff, freelancers or event teams.

Ability to take ownership of projects and work independently with limited supervision.

Strong commercial awareness and confidence negotiating costs and contractual terms.

Excellent organisational and project management skills.

Ability to manage several events and priorities simultaneously.

Strong problem-solving skills, common sense and a practical approach.

Excellent written and verbal communication skills.

Strong attention to detail.

Confident working with budgets, spreadsheets and financial information.

Proficient in Microsoft Office, particularly Excel, Word and Outlook.

Comfortable working in a small business where responsibilities may extend beyond a narrowly defined role.

Willingness and ability to travel internationally and work occasional weekends when events take place.

Industry Knowledge Experience or a strong understanding of our niche is highly desirable .
We are particularly interested in candidates who have worked within or have a genuine understanding of areas such as: Personal development Wellness and wellbeing Consciousness and spirituality Mind-body health Educational conferences Author and speaker events Theatre-style talks and live experiences

Experience working directly with authors, speakers, performers or recognised public figures would also be advantageous.

Personal Attributes We are looking for someone who is: Highly organised and dependable with strong ethical values.

Comfortable taking responsibility and making decisions.

Commercially minded and confident negotiating.

Calm under pressure.

Proactive rather than waiting to be instructed.

Able to see both the detail and the bigger picture.

A strong manager and communicator.

Comfortable working directly with senior management.

Resourceful and able to find solutions quickly.

Genuinely interested in producing exceptional events and experiences.

The role is primarily remote, although some office or venue-based work may be required.

Event work will occasionally require evenings and weekends, with international travel an important part of the position.

What to Expect You will work directly with company leadership and have significant responsibility for the planning and operation of our events.

You will regularly deal with venues, suppliers, speakers, performers, partners and other senior external contacts.

As a small company, we are looking for someone who is comfortable taking ownership rather than working within a highly departmentalised corporate structure.

There might be tasks outside of the remit of this role and we're looking for a can-do attitude.

The position offers the opportunity to play an important role in the continued growth of an international events company and to have a direct influence on how our events and operations develop.

This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers, on-site teams, and the experience itself.

Do you want to take part in defining the future of an industry? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of operator who ships - obsessive about details, calm under hard deadlines, and energised by getting a thousand moving pieces to land in the right place at the right time? If so, you might be the next member of our global operations team.

Why United Media
United Media (https://www.united-media.com/) focuses on building large-scale industry media and conferences products in sectors such as insurance, finance, retail, etc. As of today, we have organically launched 8 media companies and acquired one.

What we offer you
You get the unique opportunity to take ownership of one of our key business areas. You’ll be working in-person in your HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with:

• The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business.
• Inspiration and guidance - A chance to work closely with our high performing team as well as with the CEO and founder of our company.
• Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally.
• Travel opportunity: You would be joining our conferences overseas.
• Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training.

Your Responsibilities
Responsibilities in this job will vary; however, they will be mostly centered around the following:

Supplier Research and Management

• Source, compare, and find the best suppliers for various event needs.
• Conduct thorough research to identify potential suppliers for add-ons, branding materials, and other event requirements.
• Negotiate contracts and terms with suppliers to ensure cost-effectiveness and high-quality services.
• Maintain positive relationships with suppliers, addressing any issues or concerns.
• Budget review and management to ensure all changes are raised ahead of time.

Event Planning

• Planning sponsored VIP events, lunches, dinners, and after-hours activities.
• Coordinating with venue staff to ensure all logistical details are in place.
• Provide on-site support during events, ensuring everything runs smoothly.

Internal Team Support

• Keep track and condense internal team queries.
• Maintain inventory tracking and regularly update event inventory sheets.
• Quality check of design aspects such as banners, signage, brochures, and other promotional materials.

On-site Volunteer organisation
- Hire, train, and manage a 40-person organisation of volunteers.

What the future hold for you with our company
Whether you are with or for 2 or 10+ years we believe this position to lay the foundation for a very successful career. We are strong believers of internal promotions and aim to land all management positions internally.

What we expect from you
Please note that this job does not require any specific previous work experience as training is provided and we are looking to incorporate candidates across different levels of experience. However, we do require you to have a UK work permit.

Furthermore, we are looking for candidates who

• Have a relentless drive and desire to be the very best at what they do;
• Possess and unparalleled work ethic with a high sense of urgency;
• Take ownership of everything they do, are proactive and follow through on commitments;
• Are curious about people and love to speak, build and nurture relations;
• Are an excellent communicator (especially) verbally and in writing;
• Are well-organised and display the ability to structure and prioritise their work.

Flexible. The role is onsite Monday to Friday, based in our office 4 minute walk from London Victoria Station.

This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers, on-site teams, and the experience itself.

Do you want to take part in defining the future of an industry? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of operator who ships - obsessive about details, calm under hard deadlines, and energised by getting a thousand moving pieces to land in the right place at the right time? If so, you might be the next member of our global operations team.

Why SetSales
SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year.

SetSales is part of United Media (https://www.united-media.com/) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc.

What we offer you
You get the unique opportunity to take ownership of one of our key business areas. You’ll be working in-person in your HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with:

• The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business.
• Inspiration and guidance - A chance to work closely with our high performing team as well as with the CEO and founder of our company.
• Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally.
• Travel opportunity: You would be joining our conferences overseas.
• Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training.

Your Responsibilities
Responsibilities in this job will vary; however, they will be mostly centered around the following:

Supplier Research and Management

• Source, compare, and find the best suppliers for various event needs.
• Conduct thorough research to identify potential suppliers for add-ons, branding materials, and other event requirements.
• Negotiate contracts and terms with suppliers to ensure cost-effectiveness and high-quality services.
• Maintain positive relationships with suppliers, addressing any issues or concerns.
• Budget review and management to ensure all changes are raised ahead of time.

Event Planning

• Planning sponsored VIP events, lunches, dinners, and after-hours activities.
• Coordinating with venue staff to ensure all logistical details are in place.
• Provide on-site support during events, ensuring everything runs smoothly.

Internal Team Support

• Keep track and condense internal team queries.
• Maintain inventory tracking and regularly update event inventory sheets.
• Quality check of design aspects such as banners, signage, brochures, and other promotional materials.

On-site Volunteer organisation
- Hire, train, and manage a 40-person organisation of volunteers.

What the future hold for you with our company
Whether you are with or for 2 or 10+ years we believe this position to lay the foundation for a very successful career. We are strong believers of internal promotions and aim to land all management positions internally.

What we expect from you
Please note that this job does not require any specific previous work experience as training is provided and we are looking to incorporate candidates across different levels of experience. However, we do require you to have a UK work permit.

Furthermore, we are looking for candidates who

• Have a relentless drive and desire to be the very best at what they do;
• Possess and unparalleled work ethic with a high sense of urgency;
• Take ownership of everything they do, are proactive and follow through on commitments;
• Are curious about people and love to speak, build and nurture relations;
• Are an excellent communicator (especially) verbally and in writing;
• Are well-organised and display the ability to structure and prioritise their work.

Flexible. The role is onsite Monday to Friday, based in our office 4 minute walk from London Victoria Station.

We are looking for an exceptional Events Coordinator to become a key part of our growing team. This is a hands-on role that combines executive support with luxury event production, working directly alongside the Director to deliver high-profile events from concept through to execution.

A major focus of the role will be 1970 - The Dominican Republic Superyacht Rendezvous, an invitation-only luxury event bringing together superyacht owners, charter guests, partners and industry leaders for four nights and 3 days of world-class experiences, championship golf and exceptional Caribbean hospitality.

You'll help coordinate every element of the event—from luxury guest experiences and supplier management to logistics, timelines and on-site delivery—while also supporting the day-to-day operations of the business.

This is an opportunity for someone who enjoys taking ownership, solving problems and turning ambitious ideas into seamless experiences.

Key Responsibilities

Executive & Business Support

• Support the Director with day-to-day administrative and operational tasks
• Manage calendars
• Prepare presentations, proposals and event documentation
• Track project timelines and ensure deadlines are met
• Coordinate internal communications and follow up on actions

Event Planning & Coordination

• Coordinate the planning and delivery of company events throughout the year
• Lead the organisation of event logistics, schedules and production plans
• Manage supplier communications, quotations and contracts
• Coordinate venues, catering, entertainment, branding and production
• Maintain detailed project plans and event checklists

1970 - The Dominican Republic Superyacht Rendezvous

You'll play a central role in bringing this flagship event to life by helping coordinate experiences such as:

• Exclusive evening events, including gala dinners and yacht parties
• Destination experiences across the Dominican Republic
• Guest itineraries and personalised schedules
• Sponsor activations and partner deliverables
• On-site event operations and guest management

Requirements

Skills & Experience

• You must be able to start immediately*
• Exceptionally organised with outstanding attention to detail
• Comfortable managing multiple priorities simultaneously
• A confident communicator with excellent written and verbal English
• Experienced in event planning or project coordination
• Proactive and able to work independently
• Calm under pressure and solutions-focused
• Confident using Microsoft Office and Google Workspace
• Willing to travel internationally when required

Desirable

• Experience in luxury events, hospitality or the superyacht industry
• Experience coordinating VIP guests or high-net-worth clients
• Familiarity with event management platforms and project management tools
• Social media or content coordination experience

Travel

This role includes international travel, particularly to:

• Dominican Republic (event planning and on-site delivery)
• Monaco Yacht Show
• Other international events as required

What We Offer

• International travel and unique behind-the-scenes experiences
• Significant responsibility and room for career growth
• The chance to create extraordinary experiences for some of the world's most discerning guests

Benefits

• £30,000-40,000
• Hybrid working
• International travel opportunities
• Exposure to world-leading luxury brands and industry professionals
• Hands-on experience across commercial growth, luxury events and business development
• A unique opportunity to build your career within the luxury and superyacht industries

This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers, on-site teams, and the experience itself.

Do you want to take part in defining the future of an industry? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of operator who ships - obsessive about details, calm under hard deadlines, and energised by getting a thousand moving pieces to land in the right place at the right time? If so, you might be the next member of our global operations team.

Why United Media
United Media (https://www.united-media.com/) focuses on building large-scale industry media and conferences products in sectors such as insurance, finance, retail, etc. As of today, we have organically launched 8 media companies and acquired one.

What we offer you
You get the unique opportunity to take ownership of one of our key business areas. You’ll be working in-person in your HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with:

• The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business.
• Inspiration and guidance - A chance to work closely with our high performing team as well as with the CEO and founder of our company.
• Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally.
• Travel opportunity: You would be joining our conferences overseas.
• Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training.

Your Responsibilities
Responsibilities in this job will vary; however, they will be mostly centered around the following:

Supplier Research and Management

• Source, compare, and find the best suppliers for various event needs.
• Conduct thorough research to identify potential suppliers for add-ons, branding materials, and other event requirements.
• Negotiate contracts and terms with suppliers to ensure cost-effectiveness and high-quality services.
• Maintain positive relationships with suppliers, addressing any issues or concerns.
• Budget review and management to ensure all changes are raised ahead of time.

Event Planning

• Planning sponsored VIP events, lunches, dinners, and after-hours activities.
• Coordinating with venue staff to ensure all logistical details are in place.
• Provide on-site support during events, ensuring everything runs smoothly.

Internal Team Support

• Keep track and condense internal team queries.
• Maintain inventory tracking and regularly update event inventory sheets.
• Quality check of design aspects such as banners, signage, brochures, and other promotional materials.

On-site Volunteer organisation
- Hire, train, and manage a 40-person organisation of volunteers.

What the future hold for you with our company
Whether you are with or for 2 or 10+ years we believe this position to lay the foundation for a very successful career. We are strong believers of internal promotions and aim to land all management positions internally.

What we expect from you
Please note that this job does not require any specific previous work experience as training is provided and we are looking to incorporate candidates across different levels of experience. However, we do require you to have a UK work permit.

Furthermore, we are looking for candidates who

• Have a relentless drive and desire to be the very best at what they do;
• Possess and unparalleled work ethic with a high sense of urgency;
• Take ownership of everything they do, are proactive and follow through on commitments;
• Are curious about people and love to speak, build and nurture relations;
• Are an excellent communicator (especially) verbally and in writing;
• Are well-organised and display the ability to structure and prioritise their work.

Flexible. The role is onsite Monday to Friday, based in our office 4 minute walk from London Victoria Station.

Richmond Full time R116775 Are you passionate about delivering exceptional event experiences and ensuring attendees have a seamless registration journey?Do you enjoy coordinating with multiple stakeholders, solving operational challenges, and driving continuous improvement in a fast-paced events environment? About our TeamRX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. About the RoleAs a Registration Executive, you will support the end-to-end delivery of event registration operations, helping to create a seamless experience for attendees from registration setup through to onsite event execution. You will work closely with event teams and external partners to coordinate processes, monitor performance, and ensure high standards of operational excellence and customer service are maintained. Responsibilities- Collaborate with the Registration Manager and event teams in planning and executing the event registration process.- Coordinate with external vendors to ensure timely and effective delivery of registration services.- Provide support for onsite customer experience activities, ensuring a smooth and enjoyable event attendance process for all participants.- Oversee the setup and operational efficiency of registration-related equipment onsite, solving any technical issues swiftly to minimize disruptions.- Assist in managing queues and crowd flow to ensure a streamlined registration process for event attendees.- Track registration costs for each event, maintaining detailed budget reports and striving for cost-efficiency without compromising service quality.- Implement and maintain high standards of quality control within all registration operational processes and reporting, continually seeking improvements.- Set up and manage the entire lifecycle of the registration process, guaranteeing all tracking documents are meticulously maintained and up-to-date. Requirements- Experience supporting event registration operations or event administration.- Ability to coordinate multiple stakeholders including internal teams and external vendors.- Strong organisational skills with attention to detail and accurate record keeping.- Experience tracking budgets and maintaining reporting documentation.- Ability to identify and resolve operational and technical issues in a timely manner.- Strong communication and collaboration skills.- Commitment to delivering excellent customer experiences.- Continuous improvement mindset with a focus on quality and efficiency. Work in a Way That Works for YouWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working PatternWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the BusinessRX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Are you passionate about delivering exceptional event experiences and ensuring attendees have a seamless registration journey?

Do you enjoy coordinating with multiple stakeholders, solving operational challenges, and driving continuous improvement in a fast-paced events environment?

About Our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About The Role

As a Registration Executive, you will support the end-to-end delivery of event registration operations, helping to create a seamless experience for attendees from registration setup through to onsite event execution. You will work closely with event teams and external partners to coordinate processes, monitor performance, and ensure high standards of operational excellence and customer service are maintained.

Responsibilities

• Collaborate with the Registration Manager and event teams in planning and executing the event registration process.
• Coordinate with external vendors to ensure timely and effective delivery of registration services.
• Provide support for onsite customer experience activities, ensuring a smooth and enjoyable event attendance process for all participants.
• Oversee the setup and operational efficiency of registration-related equipment onsite, solving any technical issues swiftly to minimize disruptions.
• Assist in managing queues and crowd flow to ensure a streamlined registration process for event attendees.
• Track registration costs for each event, maintaining detailed budget reports and striving for cost-efficiency without compromising service quality.
• Implement and maintain high standards of quality control within all registration operational processes and reporting, continually seeking improvements.
• Set up and manage the entire lifecycle of the registration process, guaranteeing all tracking documents are meticulously maintained and up-to-date.

Requirements

• Experience supporting event registration operations or event administration.
• Ability to coordinate multiple stakeholders including internal teams and external vendors.
• Strong organisational skills with attention to detail and accurate record keeping.
• Experience tracking budgets and maintaining reporting documentation.
• Ability to identify and resolve operational and technical issues in a timely manner.
• Strong communication and collaboration skills.
• Commitment to delivering excellent customer experiences.
• Continuous improvement mindset with a focus on quality and efficiency.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About The Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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About The Event

Montgomery Group is seeking an entrepreneurial and commercially driven Event Director to lead two exciting new event launches. This is a rare opportunity to shape the future of two products from the ground up, building engaged communities, establishing market-leading brands, and delivering sustainable commercial growth.

Position Overview

You will have full strategic, commercial, and operational responsibility for two new event launches, including P&L performance, product development, commercial strategy, and event delivery. Working in a highly entrepreneurial environment, they will shape and execute the long-term vision for each event, building market-leading products that continually evolve in response to customer insight, industry trends and changing market needs.

Leading a multidisciplinary team spanning sales, marketing, conference, delegate acquisition and operations, you will create a high-performance culture built on collaboration, accountability, and innovation.

You will develop strategic stakeholder relationships. Working closely with joint venture partners, association partners and other key industry stakeholders. Acting as the senior ambassador for the portfolio, you will ensure the events remain relevant, commercially successful and valued by their communities.

You will also retain ownership of selected strategic commercial accounts and high-value partnerships.

Key Responsibilities

Event Strategy, Planning & Delivery

• Own the strategy, commercial performance and growth of two new event launches.
• Own P&L management, budgeting, forecasting.
• Oversee floor plan strategy and management, ensuring the exhibition layout supports both commercial success and visitor experience.
• Develop commercial and product strategies to drive sustainable revenue growth whilst building engaged year-round communities.
• Use customer insight, exhibitor feedback, market trends and competitor activity to maximise relevance, value, and commercial opportunity.
• Lead the planning and delivery of both events, ensuring a high standard, on time and within budget.

Commercial, Stakeholder & Team Leadership

• Lead and develop a multidisciplinary team across sales, marketing, conference, delegate acquisition and operations, creating a collaborative, accountable culture.
• Personally manage a portfolio of strategic commercial accounts, leading negotiations on high-value exhibition, sponsorship, and partnership opportunities.
• Build and maintain strong relationships with joint venture partners, association partners and other strategic stakeholders, ensuring alignment on product vision, commercial objectives, and long-term growth.
• Act as the senior point of contact for strategic partners, supporting effective governance.
• Champion innovation and embed a culture of continuous improvement.
• Lead the effective use of CRM systems, commercial reporting, and AI-driven tools to improve forecasting, customer engagement, decision making and team performance.

Marketing, Audience & Content Development

• Work with marketing to develop marketing plans that support the commercial objectives of each event.
• Shape compelling conference programmes and content that attract and engage target audiences.
• develop audience personas, build high-quality databases and grow and engage the event communities year-round.
• Lead and develop dedicated audience acquisition initiatives to maximise visitor attendance and deliver commercially valuable audiences for exhibitors and sponsors.

Market Immersion

• Immerse yourself in the industries your events serve and build trusted relationships.
• Attend customer, association, media and competitor events to identify new opportunities, strengthen relationships and stay ahead of market trends.
• Regular travel within the UK and internationally will be required to meet customers, partners, and stakeholders, and to represent Montgomery Group at key industry events.

Post Event

• Lead post-event evaluations, reviewing commercial performance, customer feedback and operational delivery.
• Present data-led recommendations and plans for future growth to senior leadership.

Personal Attributes

• Entrepreneurial, with a genuine passion for building and growing new products.
• Commercially astute, with sound judgement and an eye for growth opportunities.
• Strategic and forward-thinking, with the ability to translate vision into commercial success.
• Agile and adaptable, responsive to customer feedback, market intelligence and changing commercial priorities.
• Curious, always seeking to understand customers, industries, and emerging trends.
• High energy and resilient, thriving in a fast-paced launch environment.
• Integrity, transparency, and professionalism in everything you do.
• An approachable leader who inspires, empowers, and develops others.
• Collaborative, building trusted relationships across teams, partners, and customers.
• Confident, decisive, and comfortable taking ownership of complex commercial decisions.

Competencies

• Leadership experience in exhibitions, events or media.
• Proven full P&L ownership, delivering commercial growth.
• Success delivering commercial strategies for new launches, high-growth products, or evolving event portfolios.
• Strong commercial acumen, with experience driving exhibition, sponsorship, and partnership revenue.
• Excellent stakeholder management skills, with experience developing trusted relationships with strategic partners, industry bodies, associations, or joint venture partners.
• Proven ability to lead, motivate and develop multidisciplinary teams to deliver ambitious commercial objectives.
• Excellent negotiation, influencing and relationship management skills.
• Strong analytical capability, using data, customer insight and market intelligence to inform strategic decisions.
• Strong communication and presentation skills, with confidence engaging at executive level.
• Excellent organisational and project management skills, able to balance strategic priorities with operational delivery.
• Experience using CRM platforms to drive pipeline management, forecasting and customer engagement.
• Willingness to use AI-powered tools to improve productivity, customer engagement and commercial performance.

Montgomery Group is a ethical, collaborative and empowering family business. We are performance led with a strong focus on growth. We are purpose-driven and care about the people and communities that we serve. The central London, dog-friendly offices are in a Georgian townhouse close to Oxford Street & Marylebone High Street with private access to Manchester Square Gardens. A minimum of 4 days in the office, Monday, Tuesday, Wednesday, and Thursday. Some flexibility will be required to meet business needs.

We are an equal opportunity employer and are committed to diversity and welcome applications from candidates with disabilities, who meet the minimum requirements of the job role. Please note that our office building is not wheelchair accessible.

OUR PURPOSE: To serve our world, nurturing relationships and developing opportunities.

OUR VISION: To be our communities’ long term strategic partner throughout the year, creating opportunities for them to connect, transact and engage with the right people to achieve success.

OUR VALUES: Ethically Commercial, Growth Mindset, Embrace Collaboration, Empowerment

BENEFITS: Charity volunteering days, Company away days, corporate gym membership, Cycle to work scheme, Dog friendly office, Flexible working hours, Fundraising matching scheme, Hybrid working, Increased maternity & paternity benefits, Lunchtime speaker programme, Mentorship programme, Monthly social events, Pension and 8 x death in service-payment, Season ticket loans and Wellness weeks.