_Meeting & Events Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Event Manager is responsible for all elements of the end-to-end management of an event, including sourcing, logistics, financial management and communication with our transportation team.

He/she will manage the process from the intake interview and the initial proposal for the venue with the associated budget, taking into account the standards, procedures, and policies of the client and American Express Meeting & Events.

This position relates to the Pharma/Medical client sector.

This role focuses on our 'retention strategy'. All activities contribute to the key responsibilities of overall customer retention regarding establishing a professional long-term relationship, excellent service, and account expansion.

What You'll Do
• End-to-End National and/or International Project Management
• Negotiations (financial, contractual, etc.) with suppliers
• Communication with the requester of meetings/events/team building activities
• Demonstrate leadership skills when managing the project team
• Operational management of the project (planning, registration)
• Accurate and timely data management
• Logistical coordination of the event
• Maximizing revenue per event and insight into the total contribution to revenue and the profit and loss statement
• Budget alignment per event
• Analytical reasoning
• On-site assistance (if needed, not mandatory, and based on upselling by the meeting planner)
• Financial and data reporting per event
• Additional tasks as requested

What We're Looking For
• Fluent business English
• Excellent customer service
• Proficiency in Word, Excel, and PowerPoint
• Minimum 1-3 years of experience in event management
• Previous experience in the pharmaceutical industry is a plus
• Flexibility and adaptability in a process-driven environment
• Team spirit
• Used to working under pressure
• High attention to detail

Location
United Kingdom
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you wantwhen the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

About Nteractive Location: UK or US
At Nteractive, we create experiences that connect people with brands in unforgettable ways. We deliver global conferences, exhibitions, product launches and live experiences for some of the world’s leading technology and lifestyle brands.

We’re looking for an experienced Project Director – Logistics Lead to take ownership of the operational logistics for a major global technology client, delivering complex conferences, exhibitions and corporate live events across multiple locations.

This is a senior project leadership role for someone who understands that

event logistics is much more than moving people and things What do we mean by Event Logistics?Logistics is the operational engine that turns an event plan into a live event.

It is the management of
attendee movement, venue operations, staffing, transportation, suppliers, security, risk and onsite execution

required to deliver a seamless event experience — from initial planning through to final reconciliation.

As the Logistics Lead, you’ll bring all of these moving parts together, creating the operational strategy, plans and processes that make complex events work.

You’ll lead logistics across large-scale global programmes, working closely with our Account Directors, Event Services, Production, Creative, Registration, Sponsorship and other specialist teams to ensure every element is planned, coordinated and delivered to the highest standard.

What you'll be doing
You’ll own the logistics strategy and operational delivery across major corporate events, conferences and exhibitions, acting as the senior logistics lead for the programme.

You’ll be responsible for bringing together multiple workstreams, suppliers, teams and stakeholders to create a safe, efficient and exceptional experience for attendees and clients.

Attendee Logistics
• Develop and manage strategies for attendee movement and flow across large-scale events.
• Plan transportation, arrivals, departures, transfers and other attendee logistics.
• Work closely with Registration and other teams to ensure a seamless attendee journey.
• Identify potential operational challenges and develop solutions before they impact the event.

Venue & Operational Logistics
• Lead venue logistics planning across complex conference and exhibition environments.
• Develop detailed operational plans, schedules, floorplans, logistics trackers and onsite processes.
• Coordinate access, loading, unloading, storage, deliveries, back-of-house operations and venue requirements.
• Ensure operational plans integrate effectively with Production, Technical Production, Registration, F&B, Sponsorship and Creative.
• Lead the transition from planning into onsite delivery and ensure the operational plan works in practice.

Security & Risk Management
• Work with clients, venues, security teams and suppliers to develop robust operational security plans.
• Identify operational risks across the programme and develop appropriate mitigation and contingency plans.
• Ensure teams are prepared to respond quickly and effectively to unexpected situations.
• Maintain a calm, proactive and solutions-focused approach throughout delivery.

Staffing Logistics
• Develop staffing and resource plans for event delivery.
• Coordinate event staff, freelancers, contractors and operational teams.
• Ensure teams are appropriately briefed, scheduled and positioned to support the attendee and client experience.
• Work with internal teams to ensure the right people and resources are in place at the right time.

Supplier & Vendor Management
• Lead and coordinate logistics suppliers, service providers and operational partners.
• Manage supplier relationships, contracts, scopes and performance.
• Ensure suppliers understand the wider event strategy and how their workstream integrates with the overall operation.
• Negotiate and manage supplier costs while maintaining quality and operational standards.

Onsite Event Operations
• Take a senior leadership role onsite, overseeing the operational delivery of the event.
• Lead logistics teams and coordinate multiple operational workstreams in real time.
• Act as a key escalation point for operational issues and make confident decisions under pressure.
• Ensure the event runs safely, smoothly and to the standards expected by our clients.
• Lead post-event reconciliation, reviews and lessons learned, driving continuous improvement.

As Project Director – Logistics Lead, you’ll be a senior point of contact for the client, providing strategic advice and practical solutions throughout the programme.

You’ll
• Build trusted relationships with senior client stakeholders.
• Translate business and attendee objectives into practical operational strategies.
• Work closely with Account Directors and wider project leadership to ensure logistics supports the overall programme.
• Lead logistics meetings, planning sessions and operational reviews.
• Manage multiple complex workstreams while maintaining a clear view of the bigger picture.
• Ensure operational decisions balanceattendee experience, safety, quality, commercial performance and deliverability.

Financial & Commercial Management
You’ll also have strong commercial ownership of the logistics function, including:

• Developing and managing significant logistics budgets, potentially up to$55m.
• Forecasting and monitoring programme spend.
• Managing supplier costs and negotiating commercial terms.
• Identifying commercial risks and opportunities.
• Ensuring logistics programmes are delivered efficiently without compromising quality or experience.

Leadership
You’ll lead multidisciplinary logistics teams across complex international programmes, providing direction, mentoring and support throughout the project lifecycle.

You’ll help us continue to build our logistics capability, developing best practice, supporting resource planning and creating a culture of collaboration, accountability and operational excellence.

What you will bring
We’re looking for an experienced event logistics and operations leader who understands the complexity of delivering large-scale corporate events.

You’ll ideally have
• 10+ years’ experience in event logistics, event operations or a related senior live events role.
• Significant experience deliveringlarge-scale corporate conferences, exhibitions and live events, ideally for major technology or global brands.
• Proven experience acting as the senior Logistics Lead or Project Director across complex international programmes.
• Experience managing events with5,000–20,000+ attendees.
• Strong knowledge ofattendee logistics, venue operations, staffing, transportation, security, suppliers, risk management and onsite event operations.
• Experience managing multiple suppliers, service providers and operational partners.
• Strong project leadership and stakeholder management skills.
• The confidence to act as a senior advisor to clients and challenge constructively when required.
• Strong financial and commercial acumen, including experience managing significant budgets.
• Excellent organisational skills and the ability to manage multiple complex programmes simultaneously.
• Advanced Microsoft Excel skills, with confidence using PowerPoint and other business systems.
• A calm, proactive and solutions-focused approach, particularly when operating under pressure.

Most importantly, you’ll be someone who loves making complex events work

You’ll naturally think about what could go wrong, what people need, how teams will move, how a venue will operate, where the pressure points are and what needs to happen behind the scenes to make the experience feel effortless for the attendee.

Why you'll love working here
• Lead logistics and operations for some of the world’s biggest technology brands.
• Work on majorglobal conferences, exhibitions and corporate live events.
• Take ownership of complex international programmes across multiple countries.
• Work alongside talented specialists across Production, Creative, Sponsorship, Registration, Technical Production and Client Services.
• Lead exciting programmes where no two events are the same.
• Be part of a collaborative, ambitious and growing international agency.
• Help shape and develop our approach to event logistics and operational excellence.
• Genuine career development within a business that invests in its people

Benefits
• 33 days annual leave (including Bank Holidays)
• Hybrid working with flexibility
• Pension Scheme (5% employee / 3% employer contribution)
• Private Medical Insurance & Cash Plan
• Life Insurance
• Enhanced Maternity Pay
• Wellbeing & Inclusion initiatives (including EAP)
• Birthday Day Off
• Summer Hours
• Volunteering Day
• Rewards & Recognition incentives
• Generous Employee Referral Scheme

Other Requirements
• UK or US based, working in a hybrid environment.
• UK-based colleagues may be required to attend our Staines-upon-Thames office as needed to support collaboration and client requirements.
• Willingness and ability to undertake international travel throughout the year, approximately20–30%.
• Flexibility to work across multiple global time zones when required.
• Suitable home working environment

Apply today and help us deliver the next generation of global live experiences at Nteractive.

For further details contact careers@nteractive.com.

- Referral programme
- Annual leave
- Life insurance
- Employee assistance programme
- Company pension
- Paid volunteer time
- Private medical insurance

An exceptional opportunity is available for a Project Assistant to join our trailblazing team at one of the UK's premier organisations in event management and communications.

We are at the forefront of revolutionising the communications, engagement and events sectors. With an impressive legacy spanning over 50 years, we're not just adapting to change; we're driving it, setting the gold standard for the industry.

Our team is not just a workforce; it's a community of client-centric professionals dedicated to getting things done. We value the art of communication as much as the science of engagement, and we bring this ethos to every project we undertake. Here, you won't just be another cog in the wheel—you'll be a key player in a collaborative environment where your insights are valued, your contributions are recognised, and your professional development is a priority.

• Supporting and assisting delivery elements of a diverse projects including conferences, virtual, hybrid and live events, road shows, exhibitions, and summits.
• End to end project assistance including meeting agendas and minutes, timeline management and supplier coordination.
• Developing and following timelines, ensuring all event-related tasks are completed on schedule.
• Supporting the Project Managers on large-scale projects, taking responsibility for elements such as hotel and travel booking, branding and giveaways and general project related tasks.
• Managing small budget allocations and feeding in comprehensive updates to the Project Manager.
• Selecting, negotiating with, and managing suppliers to ensure quality services within budget constraints.
• Supporting with the collaboration of departments and team members responsible for contributing to the event delivery.
• Gaining a solid understanding of Live Groups digital tool and can complete tasks such as – pulling reports, sending emails, updating delegate details, updating webpages and uploading content.
• Establishing regular client meetings, preparing agendas, and issuing meeting notes.
• Developing and managing timelines, updating risk registers and status reports and ensuring events are running to schedule and as expected.
• Ensure that client projects meet operational excellence standards, ISO and profitability targets set by the business.
• Supporting during the post event review meetings (internal and external) by producing a reports capturing key learnings and insights.
• Highlighting any unexpected challenges and changes in event plans and works with the Project Lead to find creative solutions.
• Managing documentation and paperwork efficiently, minimizing errors and oversights.
• Utilising time management tools and techniques to optimise productivity.
• Utilising event management software, tools, and applications proficiently for efficient planning and communication.
• Completing timesheets each week and understands the importance and objective of time tracking.

About you

• Demonstrates an understanding of event planning processes, including budgeting, scheduling, and logistics.
• Manages event timelines, resources, and deliverables efficiently.
• Possesses excellent verbal and written communication skills.
• Great telephone and email manner and impeccable customer service.
• Good experience of the Microsoft Office Suite.
• Independent worker, taking responsibility for their own task list.
• Builds and maintains positive relationships with stakeholders, and team members.
• Listens actively and empathetically to client and team needs ensuring clear understanding.
• Pays meticulous attention to event details, ensuring accuracy in all aspects of planning and execution.
• Conducts thorough quality checks to maintain high event standards.
• Demonstrates strong problem-solving skills, addressing issues proactively and effectively to Line Manager/Project Manager.
• Confident and resilient under pressure.

Think you’d be a good fit for our team? Get in touch. We'd be happy to have you and we really mean that. Not just because we love having experts like you on our side, but also because there is work to do, boundaries to be pushed – and we need the right people for the job to do it!

Excited? We are, Let’s get started.

About Entourage

We’re a fast-growing B2B marketing agency working with some of the world’s most innovative enterprise tech brands - including Adobe, Google, AWS, SAP, and Salesforce. We design and activate high-impact marketing and event campaigns that drive real results.

The Role

We are seeking a highly organised and reliable Events Assistant to join our growing B2B marketing agency. This role within the Events team offers a fantastic entry point into the world of B2B events for someone who is eager to learn, hands-on, and enjoys keeping things running smoothly behind the scenes.

Reporting into the Events team, you will provide essential administrative and logistical support across our events, including sourcing and managing merchandise, ordering print materials, and keeping the event cupboard stocked and organised. You will also help teams prepare for events through tasks such as packing and coordinating deliveries. There will also be opportunities to support events onsite across the UK.

This role is ideal for someone at the very start of their events career, with a proactive, can-do attitude and a genuine interest in B2B marketing and events. You will gain hands-on exposure working on events for high-profile technology clients such as Adobe, Gong, AWS and Sitecore, and will be well placed to progress into an Event Executive role as your skills and experience grow.

Key Responsibilities

General Administrative Support

• Provide day-to-day administrative support to the Events team.
• Help maintain venue databases and vendor contact lists.
• Manage and maintain the event cupboard, keeping it tidy, organised, and well stocked.
• Monitor stock levels of event essentials and carry out regular stock takes.
• Assist with other ad-hoc administrative tasks as required.

Logistics & Planning

• Assist with organising event materials for each event including branded merchandise, name badges, signage etc.
• Liaise with vendors to obtain quotes, place orders and manage deliveries.
• Manage relationships with vendors to ensure quality and timely turnaround.
• Track deliveries to ensure they arrive in good time ahead of events.
• Support with booking travel and accommodation for the Event team.
• Keep records of orders, costs, and delivery timelines.
• Help teams prepare for events, including packing boxes and event kits.

Onsite Support

• Assist with loading and unloading materials on event days where required.
• Support onsite teams with the setup and organisation of event materials.
• Support the onsite team with general and ad-hoc duties.
• Assist with real-time problem solving on the day.

Post Event Activity

• Coordinate and track collections and returns of materials from event venues.
• Ensure equipment and materials are returned, checked, and stored correctly after events.
• Update inventory and stock records following each event.
• Help identify areas for improvement in logistics processes.

Qualifications

• GCSEs/A-Levels or equivalent; degree optional
• 0–6 months experience in events, marketing, retail, or hospitality is beneficial but not essential.
• Strong organisational skills and attention to detail.
• Good communication skills.
• Good IT skills, with a knowledge of a range of different computer packages e.g. Word, Excel, PowerPoint.
• Proactive, reliable, and eager to learn.
• Ability to manage multiple tasks and follow instructions accurately.

Experience & Attributes

• Interest in B2B events and marketing.
• Hands-on and happy to get stuck into practical, hands-on tasks.
• Comfortable with light lifting and carrying event materials and stock.
• Team player with a collaborative, can-do mindset.
• Comfortable working in a fast-paced environment.
• Willingness to learn and to take responsibility in your work and development.
• Willingness to travel occasionally for events across the UK when required.

Development Opportunity

This role is designed as a stepping stone into the Event Executive position. You will receive hands-on training, mentorship, and exposure to all aspects of event delivery, with clear progression opportunities as your skills and experience develop.

Shape the Future of Corporate Events and Travel
Join Talma Europe as a Meeting & Event Consultant and become the strategic partner that top corporations rely on for their most important events. You'll move beyond routine bookings to orchestrate complex international conferences, incentive programmes, and high-stakes corporate meetings that drive business success.

What You'll Be Doing

End-to-End Event Coordination (45% of your time)

• Manage complex group air travel for meetings, conferences, and incentive events
• Handle changes, reissues, refunds, and cancellations with precision
• Coordinate multi-location departures for groups of varying sizes
• Negotiate with airlines, hotels, venues, and transport providers
• Maintain accurate booking and financial information in internal systems

Outstanding Client Experience (20% of your time)

• Respond to requests via phone, email, and digital channels with pace and professionalism
• Deliver calm, supportive service during disruptions or urgent changes
• Make Talma indispensable through proactive service and attention to detail

Quality and Compliance (15% of your time)

• Follow client travel policies, supplier rules, and internal procedures
• Maintain high accuracy to protect against billing errors and service risks
• Handle data responsibly in line with GDPR, PCI, and duty-of-care standards

Team Collaboration and Development (15% of your time)

• Manage workload effectively to meet service targets
• Support colleagues during peak periods or disruptions
• Engage in training and continuous improvement initiatives

Commercial Awareness (5% of your time)

• Support accurate invoicing and billing processes
• Identify value-add opportunities while remaining cost-conscious

What You'll Need

• Experience in corporate travel or service-led environment
• Working knowledge of Sabre GDS
• Strong spoken and written English
• High attention to detail with commitment to accuracy
• Ability to manage multiple requests and changing priorities
• Positive, collaborative attitude and team support mindset
• Confident using email, booking systems, and Microsoft tools
• Experience booking groups, meetings, and events
• Exposure to invoicing, bill-backs, or private travel requests

Ways of Working at Talma Europe

• Show Up: We bring energy, ownership, and accountability to everything we do
• Fail Fast: We learn quickly, improve continuously, and see challenges as opportunities
• Make an Impact: We focus on work that drives real value for clients and business
• Write Your Legacy: We build something meaningful together and leave things better than we found them

Ready to become the trusted partner that makes corporate events seamless and memorable? Your expertise in complex event coordination could be the key to unlocking exceptional client relationships and career growth.

📍 Oval, London (Office-Based)

💼 Full-time

💰 Negotiable Salary

📅 Start Date: ASAP

In-office role – no hybrid or remote working
We're looking for experienced Senior Event Coordinators to join our growing events team, supporting the development, launch, and scaling of live events across our international portfolio of event brands.

This is a senior, hands-on role for someone with a strong understanding of music, nightlife, and live events, who can confidently take events from concept through to delivery and commercial performance.

Working from our UK head office, you'll be responsible for managing and growing a portfolio of events within one or more international territories. Territory allocation will be determined based on experience, business requirements, and future growth opportunities.

You'll work closely with our marketing, entertainment, creative, and operations teams to grow existing brands, launch new concepts, and scale successful events across multiple global markets.

This role offers significant autonomy and ownership, making it ideal for someone who enjoys balancing commercial decision-making with hands-on event delivery.

What You'll Be Doing

• Developing commercially viable event concepts within assigned territories
• Building event projections, budgets, and performance forecasts
• Booking and negotiating with venues (strong technical knowledge essential)
• Working with our entertainment team to source and book performers and talent
• Shaping event creatives and launch strategies alongside the marketing team
• Leading weekly sales reviews and tracking event performance on a 7-day basis
• Working closely with our internal marketing team to optimise campaign performance and ticket sales
• Advancing shows in detail with venues, suppliers, and key stakeholders
• Contracting venues, artists, suppliers, and event partners
• Booking staff and stakeholders required for event delivery
• Scaling successful brands into new cities, repeat dates, additional shows, and larger venues
• Identifying opportunities for new event concepts, partnerships, and market expansion
• Attending networking events and building strong industry relationships within assigned territories
• Working closely with internal departments to ensure consistent planning, communication, and delivery across all events
• Supporting the continued growth and development of our global event portfolio

Working Pattern

🏢 Monday – Friday: Office based in Oval, London
This is a fully office-based role. No hybrid or remote working.

⏰ Flexibility required around event schedules, launches, and international time zones where necessary.

✈️ Occasional international travel may be required for venue meetings, networking opportunities, and event delivery.

About You

• Proven experience delivering live events end-to-end
• Strong knowledge of music, nightlife, festivals, and live events
• Commercially minded, with confidence in forecasting, budgeting, and sales performance
• Comfortable owning projects and making strategic decisions
• Strong understanding of venue negotiations, event logistics, and stakeholder management
• Excellent communication skills across venues, talent, marketing teams, suppliers, and stakeholders
• Highly organised with strong attention to detail
• Comfortable managing multiple projects simultaneously within a fast-paced environment
• Proactive, solutions-focused, and confident working independently
• Experience scaling event brands, tours, or entertainment concepts is highly desirable

About Us

We’re a fast-growing international events company operating across the UK, Australia, New Zealand, Europe, South Africa, USA & Canada, delivering large-scale tours and branded event concepts globally.

Our portfolio includes brands such as The Brunch Club, Bosh Bingo, Bed By 10, R&B Fest, Shrek Rave, Pink Pop Party, Cirque Du Rave, This Isn’t Disco, Ultimate Dizney, Summer Of Sounds, Let’s Get Anchored, Country Superstars Experience, Oktoberfest, Too Good To Be True Fest, K Pop Takeover, and many more.

Supported by dedicated teams across events, marketing, creative, entertainment, customer service, finance, and operations, we continue to expand our global footprint and deliver large-scale experiences to audiences worldwide.

This role offers real autonomy, ownership, and the opportunity to play a key role in shaping and scaling some of the world's most exciting live event brands across international markets.

About Us

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers
About The Role
We are recruiting for our Derby sourcing team and are currently looking for a Senior Venue Find Consultantto join our team on a full-time basis. Do you have international and UK meeting and venue sourcing, contracting, and negotiating expertise? If so, this opportunity may be for you.

In this role you will be responsible for dealing directly with our clients; receiving their meeting & event requests, finding the perfect venue that fits their requirements, negotiating to ensure the price fits the budget and presenting the best solution to exceed expectations every time.

Sound like you? Read on!

As a Senior Venue Find Consultant, You Will

• Exceed client’s expectations by delivering an initiative, quality service to meet the clients needs. To ensure relevant customer service levels are understood and consistently met or exceeded and to be suitably conversant in all relevant systems, and processes in line with customer requirements.
• Continually develop excellent venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars when required.
• Work as part of the team driven to find the right solutions, ensuring the client is supported and informed from start to finish on their journey with BCD Meetings and Events. This may involve liaising with other teams such as the BCD Meeting & Events finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner.
• As a senior consultant you will assist the Team Manager as required on various matters including monitoring customer service levels and quality assurance. Also, you will assist with training and development of the consultants by sharing your knowledge and experience.
• Consistently apply and demonstrate venue and destination knowledge to all customers. Also be willing to constantly develop and expand your knowledge of the meetings & events industry, with both suppliers and destinations.

You’re Good At

• Previous experience and knowledge of meetings & events venues / destinations in the UK and Overseas is essential.
• You will have a flexible and proactive approach to work, while being able to juggle multiple priorities and projects with resilience under pressure. You will be comfortable with dealing with customers via phone, email and face to face.
• Experience of using MS Office including Excel and experience of entering and extracting data from various databases.
• Being motivated to provide the best customer service for each client while developing your own knowledge, skills and experience.
• To represent and show our values in your work manner by working to solve issues together as a team, acting with purpose and always doing what is right for the clients needs and the company.

You Might Also Have

• Previous experience with venue booking systems.
• Proven negotiating and contracting experience with external suppliers.

Our Benefits For This Role

• Life Assurance x2 your annual salary
• 25 days holiday plus bank holidays
• Birthday day off
• Holiday Purchase Scheme - allowing up to 5 additional holidays days
• Discounted rates on Hotels & Travel
• Gym & Fitness Discounts
• Private Healthcare
• Pension Scheme
• Company Sick pay
• Lifestyle Benefits

You Should Know

• This role is hybrid based with 3 days a week spent in the Derby office.
• The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break
• You may be required to travel to attend company meetings / events or familiarisation trips in the UK or Overseas

How To Apply

Click apply now to be considered

#ME
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Job Terms: Full-time position

Job Description

We are looking for a driven, personable and commercially minded Destination Management Manager to lead and grow the Destination Management side of Callow Events, Northern Ireland's leading event management and destination management company, delivering exceptional events and experiences across the UK, Ireland and internationally.

This is a new, role at the heart of Callow Events' strategic growth within the Meetings, Incentives, Conferences and Events (MICE) market, with a particular focus on attracting incoming corporate, association and incentive business to Northern Ireland. You will be the face of our Destination Management Services, building relationships with international buyers, agencies, event planners and corporate clients, while identifying new business opportunities and converting enquiries into exceptional destination management programmes.

This individual must be a natural relationship builder and confident representing the business at industry events, trade shows, networking opportunities and client meetings, both locally and internationally. You will also need outstanding project management, leadership and event delivery skills to oversee the planning and delivery of destination management programmes alongside the wider Event Delivery Team. With a keen eye for detail, creativity and a passion for showcasing the very best of Northern Ireland, you will ensure every client experience reflects the exceptional standards Callow Events is known for.

As Destination Management Manager, you will play a lead role in shaping the commercial strategy, sales pipeline and delivery of our Destination Management Services, working closely with the Management Team to drive the continued growth of this exciting division. You will take a central role in new business development, client relationships, proposals, programme budgets and project delivery, with support from the management team as the division grows.

Duties and Key Responsibilities:

• Lead the growth and development of Callow Events' Destination Management Services, working to the agreed strategy and sales targets for the MICE market.
• Proactively identify and develop new business opportunities with corporate clients, incentive houses, event agencies, professional conference organisers (PCOs) and travel trade partners across the UK, Europe and internationally.
• Manage the internal sales and marketing budget for the Destination Management service line, tracking spend and reporting on return on investment (ROI) to the Managing Director and Associate Director.
• Act as the primary point of contact and trusted advisor for Destination Management clients, managing relationships from initial enquiry through to proposal, contracting and delivery.
• Lead client site inspections and familiarisation visits, showcasing Callow Events' destinations, venues and suppliers to prospective and confirmed clients.
• Represent Callow Events at relevant trade shows, sales missions, familiarisation trips and industry events, both locally and internationally, to build brand awareness and generate new leads.
• Develop and strengthen relationships with key suppliers, venues, hotels and destination partners, negotiating rates and contracts on behalf of the business.
• Build and maintain relationships with key strategic partners to identify commercial opportunities, leads and collaborations.
• Manage the Destination Management sales pipeline and income targets, working with the Management Team to enhance profitability and develop new revenue streams.
• Work collaboratively with the Event Delivery team, delegating tasks, reviewing work and supporting their development.
• Design and deliver bespoke, authentic destination programmes across Northern Ireland, the Republic of Ireland and the UK, including tours, activities, accommodation, transport and entertainment.
• Project manage conferences, incentives and corporate events end-to-end, from proposal through to completion, with the support of the Event Delivery team.
• Manage programme budgets, suppliers and logistics, ensuring cost, quality and client expectations are met at every stage, with the support of the Event Delivery team.
• Research industry trends, competitor activity and new destination experiences to keep Callow Events' offering fresh, unique and competitive.

Core office hours are Monday – Friday, 9:00 a.m. to 5:00 p.m. Additional evenings, weekends and international travel will be required as needed for client meetings, trade shows and event delivery.

Essential Criteria

• 3rd Level Qualification, preferably in Tourism, Events Management, Business Management, Marketing or a related field.
• Minimum 2 years' experience in a MICE, business events, incentive travel, conference or destination management role (whether within a DMC, tourism board, convention bureau, venue or hotel group).
• Proven track record of business development and new client acquisition, with the ability to build a sales pipeline from cold leads through to confirmed business.
• Experience managing and developing client relationships, acting as the primary contact for key accounts, including international clients.
• Knowledge of Northern Ireland’s tourism landscape, including Tourism Northern Ireland, Visit Belfast and key venues and suppliers.
• Experience designing, costing and delivering bespoke programmes or events end-to-end, from proposal through to on-site delivery, including owning revenue or profitability targets.
• Confident, polished communicator, comfortable presenting and representing the business at client meetings, trade shows and industry events.
• Strong computer literacy, including proficiency in Microsoft Office applications (Word, Excel and PowerPoint).
• Excellent attention to detail and accuracy in all documentation, with strong oral and written communication skills.
• Excellent time management skills, with the ability to multitask, prioritise workload, and meet deadlines in a fast-paced environment.
• Willingness and ability to travel within the UK, Ireland and internationally as required.

Desirable Criteria

• An established network of contacts within the MICE, incentive travel or conference industry, locally, in Europe or internationally.
• Experience working within a Destination Management Company (DMC) specifically.
• Experience managing or mentoring team members, and confidence delegating tasks to an Executive or Assistant.
• Full UK driving licence with access to a car during employment.
• Familiarity with event or project management software (e.g. MONDAYS).
• Membership of, or willingness to engage with, relevant industry bodies and accreditations (e.g. Site, MPI, ABPCO).
• Experience working in a fast-paced, customer-focused environment.
• Willingness to learn, develop new skills and take initiative within a growing events team.

Benefits

• Continuous guidance and mentorship from the Leadership Team.
• A genuinely exciting opportunity to build and shape a brand-new service line for the business.
• Great prospects for promotion and growth within the company (e.g. opportunity to become Head of Destination Management as the division grows).
• Fun and creative working environment.
• Dynamic and ever-changing workplace with each project differing from the next.
• Opportunity to work with prestigious clients and partners on a local and international scale.
• Flexible working hours (including 1-day a week working from home).
• Time owed in lieu days.
• Personalised benefits scheme, tailored to your needs and preferences.
• Convenient city centre car parking.
• Annual bonus scheme and attractive commission opportunities.
• Company pension.
• Comprehensive wellbeing programme and bi-annual employee team building days.
• Birthday lunches & milestone celebration gifts.

Successful applicants will be invited for an interview from week commencing 31stAugust/7thSeptember.